The Space
Amenities
- Fridge
- Full Equipped Kitchen
- Hair Dryer
- Internet
- Linen Towels
- Microwave
- Washing Machine
Reviews 3) (
- Xiaoli S.
入住感觉太差,现实给我们了错误地址导致我们花了更多的时间和金钱去搬家,第二没有暖气很冷,根本无法入睡导致所有人穿着羽绒服。第三没有窗帘我们觉得没有任何的隐私可言。第四环境非常差不安全,门锁着打不...
入住感觉太差,现实给我们了错误地址导致我们花了更多的时间和金钱去搬家,第二没有暖气很冷,根本无法入睡导致所有人穿着羽绒服。第三没有窗帘我们觉得没有任何的隐私可言。第四环境非常差不安全,门锁着打不开,外面的大门大家可以随时进来。第五,房东解决问题效率低,花了整整两天时间才退款。
January 2024StayBeyond - January 2024
Hi Xiaoli, We sincerely apologize for the inconvenience you faced during the check-in process. Your feedback has been instrumental in identifying and rectifying the issues that led to this unfortunate experience. We have since reevaluated our check-in procedures, providing additional training to our staff to ensure a smoother and more welcoming arrival for our guests. Your input is invaluable, and we appreciate the opportunity to improve. We hope to welcome you back for a significantly enhanced stay in the future. Best,
- Mashael I.
المسكن هادئ وتتوفر جميع الخدمات حولة، المضيف متعاون وسويع الاستجابة، السعر رائع !
المسكن هادئ وتتوفر جميع الخدمات حولة، المضيف متعاون وسويع الاستجابة، السعر رائع !
December 2023 - Roshan S. (Canada)
Holiday from HELL. Never again.
Positive: Updated and close to our grandkids. Negative: Wrong description, pictures and address on the booking.com site and no one knew where it was. Was sent to 3 locations by customer service before we connected with a neighbour to locate it. Then we were without heat for 6+ days and a blocked shower for 6+ days. Then we were locked out in the cold for more than 3+ hours with a broken lock. Totally unacceptable and awful customer service.
November 2023StayBeyond - November 2023
Hi Roshan, We sincerely apologize for the inconvenience you experienced during your stay. We've taken immediate action to rectify the inaccuracies in the description, pictures, and address on our Booking.com site. The correct information has been updated to ensure future guests have accurate details. We also conducted a thorough staff training session to improve communication and awareness about our location. Your feedback is invaluable, and we appreciate the opportunity to make these necessary corrections. Best,
Availability
Cancelation policy
24-Hour Self Check In
Smart locks and key boxes mean you can check in whenever suits.
Wifi, Fast and Free
All our homes have free wifi and workspaces.
Enough Room For All
Our homes are designed around shared spaces.